Boost Sage Customer Satisfaction with Embedded Finance Integration

Boost Sage Customer Satisfaction

Countless businesses today rely on Sage software for accounting, enterprise resource planning (ERP), and other important functions. The ability to access bank account data from Sage is critical for reconciliation and financial planning, however, many firms rely on time-consuming manual processes to import the data into their Sage system, which impacts accuracy and overall customer satisfaction.

Finance teams must log into their bank’s portal, download a file containing all transaction information, then upload that file to Sage. Like all manual processes, this one is prone to errors. For example, file data may be incorrectly mapped. The wrong file can also be uploaded — or maybe it’s the right file, but it’s accidentally uploaded twice, causing data duplication. Failing to catch these mistakes immediately results in potentially significant financial inaccuracies.

Enabling your corporate customers to access bank account data directly from Sage solves this problem — and improves your customer retention rates and revenue. Here’s how:

Connect Sage Users with Banking Data Using Ninth Wave Direct

With Ninth Wave’s embedded finance integrations, your business banking customers can securely integrate permissioned, real-time financial data into existing processes and workflows — all within Sage. Ninth Wave Direct provides turnkey integrations for the full suite of Sage software products including Sage Intacct, Sage Business Cloud, Sage 100, and Sage 300.

Application programming interfaces (APIs) are used to automatically import balances and previous-day transactions directly into Sage products. Users can focus their time on important priorities rather than tediously downloading and uploading account data. Additional benefits for your Sage customers include:

  • Fast and accurate reconciliation: When it’s time to reconcile accounts, finance teams already have everything they need at their fingertips. Because the “conversation” between Sage and your bank’s API never changes, they never have to worry about working with outdated or inaccurate information.
  • Smarter decision-making: Because Ninth Wave Direct provides bank account data to Sage in real time, users have access to the accurate information required to make fully informed financial decisions.
  • Better cash flow management: Reconciling with ease lets your corporate customers understand their cash position, which ultimately enables them to manage their business more effectively.

Boost Customer Retention, Acquisition, and Revenue
Ninth Wave Direct doesn’t just benefit your customers — it also provides many advantages for your bank. These advantages include:

  • Higher customer retention and acquisition rates: The ability to integrate bank information within accounting and ERP platforms has become table stakes for many businesses. Offering this service provides a competitive advantage that can help you win new business and retain existing customers.
  • Better data security: Ninth Wave Direct’s API technology ensures data security by providing control over what data is shared with who and how.
  • Higher revenue: Sage integration can create revenue-generating opportunities when offered as a standalone service or bundled with an account package.

Deliver More Value with Ninth Wave Direct
Offering the Ninth Wave Direct integration for Sage is a win-win situation for your customers and your bank. Enabling your corporate clients to work smarter and more efficiently drives up satisfaction while putting you a step ahead of the competition. And, because Ninth Wave also provides embedded finance integrations for Oracle NetSuite, Intuit QuickBooks, Xero, and other popular systems, you can extend these benefits to a substantially greater number of customers — using one secure point of connectivity.

Ninth Wave has over 20 years of experience enabling secure data connectivity between financial institutions and third-party applications, including seven of the top 10 U.S. banks. Contact us today to learn more about Ninth Wave Direct or schedule a demo.

About Ninth Wave

Ninth Wave delivers secure, seamless, and standardized data connectivity to fintechs and financial institutions of all sizes, through a single point of direct integration to a universal suite of open finance APIs. With configurable controls, visibility, and insights into all data sharing and data acquisition connections between aggregators, third-party apps, and internal applications, Ninth Wave empowers financial institutions and their customers with access and oversight to their connected apps, enabling secure data exchange in a holistic and scalable open finance ecosystem. Offering solutions for retail and commercial banks, wealth managers, credit card issuers, tax providers, and more, Ninth Wave provides unparalleled connectivity and universal compatibility to complex information systems, unlocking innovation, potential, and performance for your data. Contact us to learn more about Ninth Wave’s secure data connectivity features. Empowering open finance. At scale, at last.