Hollie Grantham is the Vice President of Client Success at Ninth Wave, where she leads the customer success organization with a focus on delivering measurable value, deep partnership, and long-term growth.
Over a decade of experience in financial technology, Hollie has developed and built high-performing customer success teams. She is passionate about creating customer-centric strategies that align post-sales engagement with broader business outcomes, ensuring clients realize the full impact of their technology investments.
Prior to Ninth Wave, Hollie held senior leadership roles in fintech, including at Betterment, where she helped shape and elevate the client experience within one of the industry’s leading digital investment platforms.